Resonance Agency (“we” or “us”) is sensitive to concerns that personal information collected from its customers (“you” or “your”) is handled respectfully, securely, and in alignment with applicable standards.

This Privacy Policy (“Policy”) discloses the privacy practices for the Site and the Resonance Agency app experience. It applies solely to information collected by the website https://resonanceagency.ai, any related domains/sub-domains, and the FrequencyOS-powered mobile application (collectively, the “Site and App”).

This Policy is intended to notify you of the following:

What personally identifiable information we collect, how it is used, and with whom it may be shared

Your choices regarding the use of your data

Security procedures in place to protect misuse

How you can access, update, or request deletion of your information

Information We Collect

Internet Traffic Data

We may collect non-identifiable data such as IP addresses, browser type, referring/exit pages, and date/time stamps. This information helps us improve navigation, performance, and user experience. No personal identifiers are captured through this method.

Cookies

We use “cookies” to personalize your experience, store session data, and recognize return visits. These do not collect personally identifiable information but help us enhance user flow and functionality.

Personally Identifiable Information

We collect “Identifier Information” when you voluntarily submit it — such as via forms, email, subscriptions, scheduling, purchases, or client portal access. This includes your name, contact details, and service preferences.

App-Specific Information

When using our mobile application:

We may collect device type, operating system, app version, and usage behavior to improve app functionality

With your permission, the app may send push notifications (e.g., course updates, session reminders). You can disable these at any time in your device settings

Access to our client portal via app allows you to manage subscriptions, schedule sessions, and interact with our platform (powered by FrequencyOS)

We do not collect location, microphone, camera, or biometric data through the app.

How We Use Your Information

To fulfill orders, provide services, and respond to support requests

To personalize your experience across our site and app

To send appointment reminders, service updates, or promotional offers (you may opt out anytime)

To improve our digital systems, workflows, and customer experience

We do not sell, rent, or share your personal information for third-party marketing purposes.

Sharing with Third Parties

We may share limited data with:

Subcontractors and service providers (e.g., support tools, email platforms) who help us deliver services

Affiliates or subsidiaries under our common ownership, who agree to uphold this Policy

Legal entities if required by law (e.g., subpoena, fraud prevention)

Successors or acquiring companies, in the event of a merger or sale

Third-party sites linked from our platform (such as educational partners or payment processors) have their own privacy policies. We encourage you to review them.

Testimonials

We may display testimonials or success stories that you voluntarily provide. You can request removal at any time by contacting us at the email below.

Your Rights and Choices

You may:

Request access to or deletion of your data

Opt out of future communications

Update your preferences or information

To do so, email us at: [email protected]

Security

We take the security of your information seriously:

All sensitive data (e.g., payment info, login credentials) is encrypted in transit using SSL

Personal data is stored on secure servers and only accessed by authorized team members

We do not store full credit card numbers or raw payment credentials on our servers

Surveys & Contests

From time to time, we may request voluntary information via surveys or contests. Data shared in this context is only used for the stated purpose and not shared externally.

Community Spaces & Forums

If you post within our communities, any information you share is public. Please use discretion and avoid sharing sensitive data in these areas.

Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Updates will be posted on this page and will go into effect immediately. We encourage regular review of this page.

Contact Us

For any privacy-related concerns, email us at:

[email protected]

Resonance Agency

268 Post Rd ST 200 #919899

Fairfield, CT 06824

© 2025 Resonance Agency. All Rights Reserved.